Last Updated: July 2026
Fraglowy (“Fraglowy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Fraglowy is an online store operated from India that sells products to customers in Australia.
Business Name: Fraglowy
Business Address:
406 Vinoba Basti,
Ward No. 26,
Ganganagar, Rajasthan 335001,
India
Email: info@goodsfolk.com
Phone: +91 8104188096
2. Information We Collect
Depending on how you use our website, we may collect the following information.
Information You Provide
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment information (processed securely by our payment providers)
- Customer support communications
Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Date and time of access
This information helps us improve website performance, security, and user experience.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process payments
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our products and services
- Detect fraud and protect our website
- Comply with legal obligations
- Send promotional emails where permitted by law or with your consent
4. Payment Information
We do not store your complete payment card information.
Payments are processed securely by trusted third-party payment providers using industry-standard encryption and security measures.
Please review the privacy policies of your chosen payment provider for additional information about how your payment data is handled.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep your shopping cart active
- Improve website functionality
- Measure website traffic and performance
- Personalize your browsing experience
- Help prevent fraud
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
6. Analytics
We may use website analytics tools to understand how visitors use our website. These tools may collect information such as:
- Device information
- Browser type
- Pages viewed
- Time spent on pages
- Referral sources
Analytics data helps us improve the performance and usability of our website.
7. Marketing Communications
If you subscribe to our marketing communications, we may send promotional emails regarding:
- New products
- Special offers
- Discounts
- Store updates
You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us.
Transactional emails related to your orders will continue to be sent when necessary.
8. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with trusted third parties, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Analytics providers
- Customer support service providers
- Government or regulatory authorities where required by law
These providers receive only the information necessary to perform their services.
9. International Data Transfers
Fraglowy operates from India while serving customers in Australia.
Your personal information may be processed or stored in India or in other countries where our trusted service providers operate. We take reasonable measures to protect your information during these transfers.
10. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
11. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
12. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Object to certain processing activities
To exercise these rights, please contact us using the information below. We may request information to verify your identity before processing your request.
13. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The updated version will be posted on this page with a revised “Last Updated” date.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
- Website Name: Fraglowy
- Company Name: Fraglowy
- Address: 406 Vinoba Basti, Ward No. 26, Ganganagar, Rajasthan 335001, India
- E-Mail: info@goodsfolk.com
- Phone: +91 8104188096
- Contact From: Here
Customer Service Opening Hours:
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday and Sunday: Closed
- Time Zone: Indian Standard Time (IST) – GMT+5:30
🕒 Response Time: We aim to respond within 1–2 business days.